Your #1 partner in
Save over 50% on costs and instantly boost your productivity.
alb.contact is....
OUTSOURCING
&GROWTH
Why alb.contact ?
Over 50% lower costs
Higher productivity from day one
Fast onboarding & easy scaling
Profitable from the start
Debt Collection
24/7 professional support that responds quickly, without high costs.
”Impressed with the efficiency and professionalism. The entire process was smooth and hassle-free.
Professional follow-ups delivering valuable and actionable insights.
Direct, human conversations fully focused on customer satisfaction.
Generate more leads and convert them into measurable revenue.e-free.
From reducing costs to boosting efficiency and scaling growth — everything starts with the right outsourcing partner.
alb.contact services
Collect payments faster and improve your cash flow, without added stress.
Administration
Customer Service
Survey Follow-Up
Personal Chats
Sales Outsourcing
We speak your clients’ language
Outsourcing solutions available in multiple languages.
Nederlandse ondersteuning
Outsourcing in het Nederlands voor debiteurenbeheer, klantenservice, administratie en sales.
Deutscher Support
Outsourcing auf Deutsch für Kundenservice, Verwaltung und Vertrieb.
Externalisation en français pour service client, ventes et back-office.
Support en français
Outsourcing that scales your business
Professional outsourcing solutions to reduce costs, improve efficiency, and drive growth.
We operate your support, finance back-office and growth functions, so you focus on strategy.
At alb.contact, we deliver five core outsourcing solutions: debt collection to secure cash flow, customer service for reliable 24/7 support, administration to keep operations clean and compliant, sales to grow pipeline and revenue, and survey follow-ups to capture insights and reduce churn. One team, clear SLAs, measurable KPIs, fast onboarding.
48h Average onboarding time
95% Customer satisfaction (CSAT)
30 Average pipeline growth with our sales teams
100% GDPR compliance & data security
Here's what our customers say
We struggled with late payments and poor cash flow. It was affecting our ability to invest and scale."
Cash flow stabilized in 3 months with a +40% recovery rate after outsourcing debt collection.
Agency from Geneva
Our small team couldn’t handle 24/7 customer inquiries. Response times were hurting our reputation.
With outsourced customer service, we achieved 95% CSAT and reduced response times by 60%.
Startup from Amsterdam
Managing administration and invoicing was consuming too much of our internal resources. By outsourcing administration, we cut internal workload by 50% and improved reporting accuracy to 99%.
Consulting firm from Paris
We were losing leads because our sales pipeline was unmanaged and follow-ups were inconsistent.
Our outsourced sales team generated +30% qualified leads and increased closed deals by 20%.
E-commerce brand from Berlin
Real companies, real challenges, real results.
